MULTI is built so that a single failure won’t cause the whole system to stop. In addition, we could use another thyssenkrupp Elevator innovation called MAX
for predictive maintenance. MAX uses cloud functions to replace parts before they are worn out. Maintenance work can be done during off-peak times by service cars. Even automatic service is possible!
If passengers need to get out of a car quickly, the transfer floors of MULTI can be spaces to evacuate. If the cabin is moving, it will not stop before reaching a transfer floor. In the very rare occasion of a stuck cabin, we can use the same techniques as traditional elevators do—we get people out via a side exit to an adjacent rescue car. MULTI also has service cars to tow away a cabin.